FAQ for Digitize IT Services

Q: If I send bulk messages, will my number get blocked?

• A: If you send the same repeated message to your customers, there is a chance your number might get blocked. However, using our software, you can send bulk messages with custom variable data, which helps prevent getting banned. Additionally, our software is developed with human reflex settings to mimic normal user activity.

Q: How does bulk messaging work?

• A: Bulk messengers are automation tools designed to send messages to given numbers. They enhance direct communication with your clients by allowing you to send text messages and multimedia files through WhatsApp.

Q: How can I purchase your software?

• A: You can contact our support team at 9025666567 or 8300576797 for purchasing details.

Q: What about support after purchasing the product?

• A: We provide complete technical support and free updates within your purchased period.

Q: Can I send bulk messages through WhatsApp from mobile?

• A: Yes, we offer mobile-based bulk marketing solutions, including auto chat bot and existing features.

Q: Where is your office located?

• A: Our office is located in Gandhipuram, Coimbatore, Tamil Nadu.

Q: Do you have any branches in other states?

• A: No, we do not have branches in other states. However, in this digital world, we can offer our services everywhere. No matter where you are, if you are interested in bulk messaging, give us a call. We will guide you through the entire process and provide a full demo through remote desk.

Q: Are you providing a database to send bulk messages?

• A: No, we do not provide any databases. You should have your own customer data to send bulk messages.

Q: Is there any limit on bulk messaging?

• A: There are no specific limits, but you should gradually transition from normal user activity to bulk messaging activity to avoid any issues.
  
  
  
  

  Digitize IT Standard Terms and Conditions

  1. General Terms

  • By purchasing or using our software, you agree to the terms and conditions outlined below.
  • These terms and conditions may be updated from time to time without prior notice. The latest version will always be available on our website or upon request.

  2. License and Use

  • The software license is granted to the purchaser for a single computer unless otherwise specified.
  • The license is non-transferable and non-exclusive.
  • Unauthorized copying, modification, or distribution of the software is strictly prohibited.

  3. Payment and Pricing

  • Prices for our products are as stated at the time of purchase and may be subject to change without notice.
  • All payments must be made in full before the software is delivered or made accessible to the user.
  • Refunds are subject to our refund policy, which is available upon request.

  4. Software Updates and Support

  • We provide free software updates within the purchased period.
  • Technical support is available for installation, usage, and troubleshooting of our software.
  • Support can be accessed through our official support channels as provided at the time of purchase.

  5. Data and Privacy

  • We do not provide databases for bulk messaging; customers must use their own data.
  • It is the customer’s responsibility to comply with all relevant data protection and privacy laws, including obtaining necessary consents from individuals before sending messages.

  6. User Conduct

  • The software must not be used for sending unsolicited messages or spam.
  • Users are responsible for ensuring their use of the software complies with WhatsApp’s terms of service and any other applicable laws or regulations.

  7. Limitation of Liability

  • Digitize IT is not liable for any indirect, incidental, or consequential damages arising from the use of our software.
  • We do not guarantee that our software will be free from errors or interruptions, nor do we guarantee protection from potential bans or restrictions imposed by WhatsApp or other services.

  8. Termination

  • We reserve the right to terminate access to our software without notice if there is a violation of these terms and conditions.
  • Upon termination, the licensee must cease all use of the software and destroy all copies in their possession.

  9. Governing Law

  • These terms and conditions are governed by the laws of Tamil Nadu, India. Any disputes will be resolved in the courts of Coimbatore, Tamil Nadu.

  10. Contact Information

  • For any questions or concerns regarding these terms and conditions, please contact our support team at the provided contact numbers or email.

  These terms and conditions ensure that both Digitize IT and our customers understand their rights and responsibilities when using our software and services.